STBB wins CCH Extra Legal Mile Award for 2010

STBB was awarded Cape Coastal Homes’ annual “Extra Legal Mile” award on 18 November 2010 for the legal firm on their panel who went the most extra legal miles in 2010 to serve and assist their agents during the sale and transfer process.

TOP WOMEN AWARDS FINALIST

STBB placed in the top 3 finalists at the Top Women Awards and was awarded a Certificate of Excellence in the Category “Top Gender Empowered Company: Professional Support Services - for Outstanding Contribution and Commitment to the Empowerment…

PMR Africa Award

STBB was awarded the PMR (Professional Management Review) Africa award for top medium sized firm at the PRM Africa awards breakfast on 19 February 2010. 
PRM Africa benchmarks business, government, professions, education and labour and…

To Monica Roodman & Izak Venter : Graag wil ons, Mnr. James & Mev. Rhodé Brown ons opregte dank aan STBB uitspreek vir die Puik diens wat hul aan ons gelewer het.  Ons waardeer dit baie en wil ook van die geleentheid gebruik maak om almal by STBB ‘n Geseënde Kersgety toe te wens en ‘n Voorspoedige 2011. Nogmaals baie dankie!

To Liza Chase : Thank you for excellent service.

To Gail Bithell : Thanks so much Gail, I will most certainly recommend your firm. Your support is always greatly appreciated!

To Judy Coetser : Your service has been exceptional. 

To Judy Coetser : I trust that you are well.  Thank you for your excellent service in getting that addendum signed again.  I really appreciate it! 

To Mary Visagie :  Many thanks for all your hard work.

To Mary Visagie : Thank you very much for providing the confirmation.  STBB’s service has been of the highest quality throughout the process and you have gone to great lengths to accommodate us under difficult circumstances.  Thank you and your whole team very much!

To Natasha Jackson : Natasha , YOU ARE BEYOND BRILLIANT IN YOUR HELP HERE – It is hugely appreciated.

To Nailah Johnstone :  Baie dankie vir julle vriendelike diens.

To Mary Visagie : Thank you Mary, you have been a STAR all the way through this difficult matter.  Hope to work with you again soon.

To Mary Visagie : Many thanks for the extra mile that you went to, to get the client to sign today.  Much appreciated!

To Lindelwa Dlangudlangu : I just wanted to sing the praises of your receptionist, Lindelwa.  One of my clients popped into your offices as she had got a cheque from us but it turns out that she does not have an identity book or a bank account.  Lindelwa went out of her way to assist both this client and myself with trying to sort the problem out.  It is rare to find people who are so helpful when it is not their responsibility.  She is certainly a credit to your company.

To Gail Bithell : Gail “Honey”, you have gone the EXTRA MILE for us as well as for our trust.  You are simply the Best.  Thank you ever so much for every effort that you have made in getting this loan registered.  Without your HELP and Assistance we would not have been able to have pulled this loan through.  We know that you are there for us.  We can rely and depend upon your moral support.  Thank you Gail.  Thank you very, very much.  I am very pleased with your service.  Thank you once again.

To Mary Visagie : Thank you Mary for your efficient service!

To Yolanda Brink : Thank you for your email and for always providing us with regular updates on the progress.  As we have become accustomed to, your service has once again been outstanding!  We will definitely recommend you guys.

Karina Burger & Melanie Coetzee : Baie dankie vir die lekker bederf vandag! Die praatjie was GREAT en baie insiggewend….Melanie is ‘n baie goeie spreker…. En die lasagne was ‘n WENNER!!!!!! (dit was regtig baie lekker!)  Dankie vir al jou moeite!

To Charmaine Hans : We are very happy with the service you provided to us, communication was great.

To Liza Chase : Hi Liza, just to thank you for your friendly, efficient and professional service.  Please let your Directors know that you have far exceeded my expectations and it has been a most pleasant experience dealing with STBB.

To Susan Snyman : I would like to thank you for all that you have done and for keeping me updated all the time.

To Mary Visagie : Thank you for the update and excellent service.

To Mary Visagie : Oh how exciting!!!  Thank you so much for all the efficiency and hard work Mary!  It is much appreciated!

To Mary Visagie : You have been a pleasure to deal with – very professional and efficient.

To Gail Bithell : Thanks Gail!!  Great service!

To STBB : Dear Business Partner.  As part of our “Customer Appreciation Week” at ABSA, we would like to convey our sincere thanks for the support and effort you put into ensuring that you are one of our top 20% attorneys on our panel based on performance.  You have an average of over 80% in the 6 months ended 30 September 2010.  We appreciate and value you as our business partner.

To Birgitte Cameron : I would like to commend Birgitte Cameron on consistently providing excellent customer service.  Her responses are always professional and within excellent turnaround times.  Because she always goes the extra mile and exceeds expectations, she assists us in ensuring that our clients are always happy.  It is a pleasure working with someone of her caliber.  Her famous words to me are always “what I can do for you is ....” and the problems get resolved.  Please be so kind as to convey these sentiments.

To Suzanne Lock : Just a thank-you note for your assistance during this period.  Much appreciated.

To Gail Bithell : Thank you so much – was a pleasure working with you.

To Gail Bithell : Hi Gail, we would just like to thank you for all your hard work. I especially appreciate your patience and accommodating nature. Mostly I respect the fact that you take your job seriously, your word counts for something and you get things done. You don’t find that kind of service in South Africa very much.  I remember a time when we were highly frustrated with estate agents, you came along and you were our glimpse of hope. You walked the road with “these wet-behind-the-ears first-time wannabe home owners”. Thank goodness everything has worked out well; we are officially ‘home owners.’ I want to thank your firm as well, your professionalism is inspiring. I’m ranting and raving about STBB.  Thank you!

To Estelle Williams & Martin Sheard : Just a short note to say a huge big thank you to all of you at Smith Tabata for the fantastic service I have received on this matter.  Please convey my thanks to Martin Sheard.  It has truly been a pleasure.

To Mary Visagie : I want to thank you for your support, work and patience with all my questions.  Since we were communicating with each other directly it was a great pleasure for me to work with you.

Aan Anneli Campher : Jippeeee!!! Nou kan ons celebrate!!!  Baie baie dankie vir al jou hulp!!

To Mary Visagie : Thanks Mary.  You are a star!!!

To Delia Etsebeth : On behalf of myself and my husband Zain, we would like to thank you for your professionalism and efficiency in your level of service throughout our interactions. It’s been a pleasure corresponding with you. 

To Heidi Muller : You really impressed me this year Heidi - you are so on the ball - I am so proud of you, really…...

To Hein Dyssel and Ebrahim Samuels : I know we are always getting compliments from outside, but today I want to compliment 2 people in our office.  Always very efficient and always prepared to help at any time, and will always go the extra mile : HEIN DYSSEL and EBRAHIM SAMUELS.

To Barbara Lakey : Thank you so much for organizing the Golf Day which was a resounding success!  Our Four Ball was a perfect mix and we had a great fun afternoon. We were two points short of coming 4th!!  Please convey my thanks to Jonathan for his Captainship and the generous sponsorship of STBB.

To Beth Higgens : Ladies what can I say, but… you rock!  Your support for September was awesome, a HUGE THANK YOU for the loyalty and support you give me.  Thank you for keeping me at the top of the ladder! Can’t do it without you all.

To Mary Visagie : Thank you for the exceptional service.

To Cornel Keulder : Thank you so much…what a pleasure doing business with you…The van Speyks were so complimentary about STBB.

Aan Izak Venter : Nogmaals baie dankie vir al julle moeite en jou puik diens met ons oordrag.  Julle het ons so beindruk - in die vervolg sal ek verseker jou weer kontak!

To Gail Bithell : Hi Gail, you are great worker and I am grateful of all your hard work.  Thank you very much for all your given help and support.

To Pat West : Good luck and everything of the best and just enjoy every single day.  Thank you for always being willing to assist me and for everything you have done for me.  Lots of love.

To Estelle Williams : I write to you with great pleasure and appreciation on the handling of the matter. I remain grateful for your professionalism and patience with a novice (me) in all your interactions with me and all concern on the matter.

I would with no doubt recommend your service to any in similar matters and more.

To Leonie van Rooyen : Thanks for the professional service.

To Heidi Muller : Thanks to you and Martine.
I always value the time spent with you and your professionalism gives me the comfort knowing that our clients are in good hands.

To Heidi Muller : It has only been a pleasure seeing you and Martine again and Thank you for all your efforts and time taken!!

Remember you are always Top of Mind in terms of Referral Business!

Aan Judy Coetser : Nogmaals baie dankie vir jou moeite en terugvoer in die lang uitgerekte sage. Ek weet nie wie is die blyste dat die oordrag nou eindelik deur is nie!

Waardeer al jou moeite en tyd hieraan spandeer!

To Judy Coetser : Thank you for the help and assistance during the sale. You have been highly professional in all your dealings with me.  You are certainly an asset to your company and I enjoyed doing business with you.

To Judy Coetser : Hi Judy, glad to know you still at STBB.  Still in the UK or the “Island of mud” as we S. Africans call it.  Once again, thanks for your excellent service!

To Christel Beukes and Mishinga Seyuba Kombo : We are so happy with the outcome of our case and just wanted to let you know how much we have appreciated your efficiency, kindness, good humour, patience and grace.

Should we ever have need of your services again, we know we will be in the best of hands and we would not hesitate to recommend you to anyone else.

Again, thank you for being so patient with us and making the experience more pleasant.

To Nickey Grobler : I used good attorneys before and was very happy with them but you guys are also really good. If it weren’t for you (specifically you) being there I would still use my previous attorneys. I noticed when you were on leave that things were different - okay - but different. You are great at what you do and I hope that you are appreciated there.
Thanks again for your professionalism and excellent service. All the best.

To Mary Visagie : You are super efficient…thank you!

To Lauren Smith : It is a pleasure to align Norgarb Properties with a business practice which is as proactive, professional and organized as yours.

To Leonie van Rooyen : Thank you for the excellent service with the registration of the sale of the property in Royal Ascot.

To Rene Beukes : Thank you for the professional service rendered.  We will gladly recommend your branch to our family and friends.

To Helna Strauss : Thanks so much Helna, I see the money is in my account and available.  Thank you for your efficient handling of this. STBB has been a pleasure to deal with.

To Yolanda Brink : Thank you for the aforementioned, and always keeping us informed.  Your exceptional service delivery throughout this process has been out of the ordinary and commendable.

To Matthew Gerstner: Thank you for accommodating Taahier in work experience.  This opportunity was appreciated as he thoroughly enjoyed the experience.

To Estelle Williams : I would just once again like to thank you for the kind and professional manner in which you dealt with my transfer and all my questions.  The standard of service was excellent! 

You always kept me up to date with the progress which in turn gave me peace of mind. 

I wish you well in your future and Buchanan Boyes are privileged to have you as part of their staff!

Aan Saranda Weideman : Dankie ook vir jou puik diens.  Ek was regtig beindruk.

To Rene Beukes : You are on the ball, great.  That’s for the feedback so quickly, much appreciated.

Aan Delia Etsebeth : Ek glo nie jy besef watse goeie nuus dit vanoggend vir my was nie!! Baie dankie weereens vir al jou vriendelike hulp. Hoop die maatskappy besef wat hul in jou het!!

To Judy Coetzer : You are a star !!! And it was my birthday on 26 August ! Well done!
Hope we can have lunch together when all of this is finished.

To Anneli Campher : Thanks so much for informing me.  You’ve have been a star throughout this entire process.

To Saranda Weideman : Hi Saranda, apologies for the late response! We just wanted to express our gratitude for the friendly and professional manner in which you have dealt with the sale of our house.

To Gill Davies : Hi Gill.  Thanks very much for this.

Out of all the Attorneys involved in this multiple transaction, I can truly say that your firm are the only ones that have been really professional, customer centric and efficient. 

Once again thank you.

To Gail Bithell : Thank you very much Gail for your hard work and effort you put into this.

To Gail Bithell : Hi Gail, thank you for everything, very fast and smooth.

To Monica Roodman : Thank you so much.  Much appreciated.  It was a pleasure doing business with you and I will definitely use you if I need to do any other transfers or bonds. 

To Charmaine Hans : Thanks.  Your service is wonderful.

To Colette Wyngaard : Thank you very much for all the effort and time spent on this bond, Colette.

To Tina Clarke : Thanks for the outstanding service that helped absorb some of the pain of selling the property at substantially less than cost.

Aan Charmaine Hans : Baie dankie vir jou flinke diens!

To Judy Coetser : Let me express my gratitude in working with you, your patience and caring nature.  Ever since I’ve started with properties you’ve handle each and every transaction with the greatest care and you’ve made me very proud, damn this recession, I would have sold many more properties.
I salute you, Thank you (Enkosi)

Aan Judy Coetser : Net om dankie te sê vir julle puik diens!!

To Therese Pio : Thank you so much. The prompt responses to my website query is a magnificent reflection on Buchanan Boyes!

To Tina Clarke : Thank you for your professional and proficient service with regards to registering our property.

To Natasha Jackson : Hello (Me again)

Thank You Very Much Natasha!!!!!

Wonderful Service!!!!!! And you are a great help!!!

To Tina Clarke : Thank you for all you have done towards an efficient transfer and registration of the property. Appreciated from us both.

Thank you to Sally Elliott for the completion of what was not the most straight forward of transfers.  I am a very happy client and will recommend your firm whenever the occasion arises.

I would like to take this opportunity to thank Gail Oliver and the personnel at STBB.  I have experienced splendid service.

I must reiterate that both Sally Elliott and Allan White have impressed me immensely and I am glad that I chose STBB to handle my transfer.  Your courteousness and professionalism really shines through and I will highly recommend you.

I would like to put on record my absolute satisfaction with Tina from STBB.  She displayed a high level of customer awareness and delivered on her promises.  She had kept me updated all the way through the process.  It was an absolute pleasure dealing with them.

Ek is nou besig om my boeke te doen en wil net weereens spesiaal vir jou
dankie se vir die ongelooflike werk! Dis werklikwaar ‘n plesier om werk op so ‘n basis te doen!

In surfing is daar iets wat mens “stoke” noem. Dis moeilik om stoke met woorde te
beskryf, maar dit is die gevoel wat mens kry net na mens ‘n reuse wave gesurf het
en jy terugpaddle met so ‘n groot smile op jou gesig.
Nou ek het nie geweet dis moontlik om stoked te raak as dit by werk kom nie, maar
honestly. You people make me feel STOKED MANNNN!

Just a quick note to say thank you to Jenny Govender for her assistance with the bridging finance deals and for referring it to us, we really appreciated all the effort and support. 

To Grace Uhde, thank you for the efficient and professional manner in which you processed this transfer of property with minimum delay.  In a previous similar transaction involving a different attorney firm, the process was not nearly so smooth and we had numerous problems in getting the attorneys to follow through.  It was a pleasure to work with you on this.

On behalf of my wife and myself, I just want to say thank you very much for all your hard work. I apologise if at times I might have sounded a bit cranky but you kept your nerve and proceeded with professionalism. I will definitely do business with you anytime again.

I’d just like to complement your good service I received from Colette Wyngard.  I’ve met both her and your new lady charmaine, and as we have a good business relationship between yourselves and our branch Nedbank Fish Hoek Main Road, please pass this mail on to her, and see that she gets the necessary recognition she deserves!!  She is a most valuable asset to your company, and I will as a result highly recommend Buchanan Boyes Fish Hoek, for your prompt and afficient service.
 
You have a great team in the form of Hanlie, Charmain, and Roshana who came to assist me in signing my docs for the further loan I did.  As a blind person, I needed just a bit of extra assistance in doing so, and the ladies were always willing to assist. 
Thanks in advance, and please feel free to contact me as well should you guys need anything from our side.
 
Keep up the good work, and enjoy your day further, and merry christmas in advance, and happy new year.

I would hereby like to extend my appreciation for the manner in which Yvonne has dealt with my bond cancellation. It is a pleasure to deal with someone that is pleasant as well as efficient (a rare combination these days) and her response times have been excellent.

Thank you once again.

I just wanted to commend all the parties involved in the transfer (which has now gone through successfully).

Your service was highly efficient and professional

Was a pleasure doing business with your company and I will be sure to pass on any referrals I may encounter in the future

We would like to thank you for your professional, efficient and courteous approach to managing the transfer of our property.
We will not hesitate in recommending your company to friends, who like us, want to sell their property and return to Europe.

On behalf of my wife and myself, I just want to say thank you very much for all your hard work. I apologise if at times I might have sounded a bit cranky but you kept your nerve and proceeded with professionalism. I will definitely do business with you anytime again.

Thank you. I would also like to congratulate Smith Tabata Buchanan Boyes on the efficient and professional way in which they have handled the whole transaction. It was a great pleasure for me to do business with you. Would you please convey this message to all the people that was involved in the transaction.

Thank you for your kind assistance during the transfer of this property – it has been a pleasure to work with you.

I do hope that I have the pleasure of working with your office in the future.

The 2nd Gauteng Legal Community House Build in partnership with Habitat for Humanity South Africa

Source: Published by Spoor & Fisher on 27/01/2010

“3 Law Firms, 3 Families, 3 Houses and 1 Community”

A firm commitment to social responsibility and a shared vision of making a marked difference to underprivileged families drew three legal firms together in 2007. …

Why Cape legal twist looks like a demolition of justice for poor

Source: From Business Day, Published: 2009/07/02, Article by JACKIE DUGARD and KATE TISSINGTON

IN MAY, backyard shack-dwellers with no access to formal housing took their case against the City of Cape Town to the Western Cape High Court. They were represented by the law firm, Smith Tabata Buchanan Boyes, which took on the case at a substantially…

Ask the Property Experts

Source: Presented by Bruce Whitfield on The Home Channel on 01/10/2008

The Home Channel takes a look at investing in the commercial property markets as well as viewer questions with experts Gina Schoeman from Macquarie First South, Kgaogelo Mamabolo from Liberty Life and Godfrey Timber from STBB Attorneys.

Bruce…